How it works
Each notice passes the same steps, and a person at your firm approves it before anything is docketed.
1. The notice arrives
Your team uploads a PDF or a phone photo of a USCIS, EOIR, BIA or DHS notice. Forwarding notices by email is not connected yet.
2. Casehand reads every field
An AI model reads every field. A second model rereads the receipt number, A-number and dates without seeing the first answer, and a pattern reader with no AI reads them again. Each field shows its confidence and the printed text behind it. Disagreement or low confidence marks the field for a person.
3. It finds the client and matter
Casehand matches the notice by receipt number, A-number and name. A match it is not sure of is shown to your team to confirm, never filed silently.
4. The deadline comes from a cited rule
A rules engine computes the deadline and cites the regulation, counting federal holidays and observed days. If the notice prints a date, that date is docketed. A difference from the computed date goes to an attorney.
5. A person approves
Nothing is docketed until a person verifies and approves it. Hard deadlines need attorney sign-off, with two-person docketing on by default.
6. It is on your calendar
Approved deadlines join the matter timeline and your calendar feed (ICS), which works with Google Calendar, Outlook and Apple Calendar. The feed shows initials and matter numbers only.
7. Missing notices are flagged
Each matter expects its notices: a receipt after filing, biometrics for forms that need them, and an interview notice once a USCIS status says one is scheduled. An overdue one is flagged.